befriending is based on a one-to-one relationship

How we deliver

Our delivery models and delivery methods:

Often, the delivery of mentoring and befriending is based on a one-to-one relationship with on face-to-face meetings. However, this has evolved to include a range of flexible models and methods developed in response to the needs of service users and finding the most appropriate way to deliver the support to them. Mentoring and befriending can be offered as a stand-alone package of support or as one element of a multi-intervention approach.


 A summary of a range of delivery models we use in mentoring and befriending are listed below:

  • One-to-one: one person mentors or befriends another.
  • Group: a group of people come together with shared aims and objectives to learn, share and support each other.
  • One to many: an individual provides support for a number of people either in a small group setting together or individually.

 A summary of the range of delivery methods used in mentoring and befriending is below:

  • Face-to-face: the participants meet in person.
  • Telephone: the use of telephone and telephone-conferencing – often referred to as tele-befriending or tele-mentoring.
  • Internet-based: using electronic methods such as email to deliver the support – often referred to as e-mentoring and e-befriending.